Kenya Airways

AWARDS

Kenya Airways has earned several prestigious awards recognising its commitment to service excellence and innovation. The airline was honoured with the Best Airline Staff Service in Africa award at the Skytrax World Airline Awards, acknowledging its exceptional customer service. It also received accolades for Best Innovation and Most Impactful Breakthrough at the Sustainable Flight Challenge, highlighting its efforts in using Sustainable Aviation Fuel (SAF) for long-haul flights. Additionally, Kenya Airways was ranked as the top African airline for customer service and on-time performance by AirHelp.

travel FLEET

Kenya Airways operates a modern and diverse fleet consisting of over 40 aircraft, including Boeing and Embraer models. The airline's fleet features efficient, long-haul planes such as the Boeing 787 Dreamliner for international routes, as well as smaller regional aircraft like the Embraer E190 for shorter regional flights. Kenya Airways focuses on maintaining a fleet that is both fuel-efficient and comfortable for passengers, with modern amenities and spacious seating configurations. The airline continues to invest in fleet upgrades to enhance passenger experience and operational efficiency on both domestic and international routes.

DESTINATIONS

Kenya Airways serves a wide network of destinations across Africa, Europe, the Middle East, and Asia. With Nairobi as its hub, the airline connects passengers to key cities in Africa, including Johannesburg, Lagos, and Accra, as well as major international destinations like London, Dubai, and Shanghai. Kenya Airways is known for its extensive reach within Africa, providing vital connections across the continent. The airline's membership in the SkyTeam alliance further expands its network, giving passengers access to a vast array of destinations worldwide.

FLYING FROM IRELAND

Travellers from Ireland can take connecting flights through major European cities like London, Amsterdam, or Paris, where Kenya Airways offers direct services to Nairobi and other destinations across Africa, Europe, and Asia. This connectivity allows Irish passengers to access Kenya Airways' full range of international flights with convenient layovers in well-connected European cities.

ECONOMY CLASS

Kenya Airways economy class offers a comfortable and enjoyable flying experience with features such as spacious seating, personal in-flight entertainment screens, and a variety of meal options. Passengers can enjoy a selection of complimentary snacks, beverages, and meals, depending on the length of the flight. The airline's economy class focuses on providing a high standard of service, with friendly cabin crew and modern amenities to ensure a pleasant journey. Whether flying domestically or internationally, Kenya Airways economy class aims to deliver a relaxed and enjoyable travel experience.

BUSINESS CLASS

Kenya Airways' premium economy class offers an enhanced travel experience with more spacious seating, extra legroom, and added comfort compared to standard economy. Passengers enjoy priority boarding, an upgraded meal service with a wider selection of dishes, and an enhanced in-flight entertainment system. Premium economy passengers also benefit from more personalised service and additional baggage allowances, making it an ideal choice for travellers seeking extra comfort and value on long-haul flights. This class offers a great balance between the affordability of economy and the luxury of business class.

IN-FLIGHT ENTERTAINMENT

restaurant CUISINE

Kenya Airways offers a diverse and engaging in-flight entertainment system across its fleet, designed to keep passengers entertained throughout their journey. Each seat is equipped with a personal screen that provides access to a wide selection of movies, TV shows, music, games, and documentaries in multiple languages. The entertainment system is regularly updated to include the latest international and African content, catering to a variety of tastes and age groups. With intuitive controls and high-quality screens, Kenya Airways ensures a relaxing and enjoyable onboard experience for travellers in all classes.

chair LOUNGES

Kenya Airways offers a flavourful and diverse in-flight dining experience, showcasing a blend of African and international cuisines. Passengers can enjoy freshly prepared meals that vary by route and cabin class, with options ranging from hearty local dishes to global favourites. In business class, meals are served on fine tableware with a selection of premium wines and beverages, while economy class passengers receive complimentary meals and drinks tailored to the flight duration.

CHECK-IN

Kenya Airways provides a smooth and convenient check-in process, offering multiple options to suit travellers needs. Passengers can check in online or via the mobile app up to 30 hours before departure, allowing for easy seat selection and mobile boarding passes. For those checking in at the airport, the airline offers dedicated counters and self-service kiosks to streamline the experience. Business class passengers and frequent flyers enjoy priority check-in services, reducing wait times. Whether online or in-person, Kenya Airways ensures an efficient and stress-free start to the journey.

CODESHARE AGREEMENT

Kenya Airways offers exclusive lounge access to its business class passengers and eligible frequent flyers, providing a relaxing and comfortable space before departure. The airline s flagship lounges, such as the Simba Lounge and Pride Lounge at Nairobi s Jomo Kenyatta International Airport, feature amenities like complimentary food and beverages, high-speed Wi-Fi, quiet workspaces, shower facilities, and entertainment areas. These lounges create a peaceful environment ideal for unwinding or catching up on work before a flight. Kenya Airways also partners with lounges at various international airports, ensuring premium comfort for travellers around the world.

FREQUENT FLYER PROGRAMME

Kenya Airways frequent flyer programme, Asante Rewards, is designed to reward loyal passengers with a variety of benefits and privileges. Members earn miles by flying with Kenya Airways, its SkyTeam partners, and other participating airlines or services. These miles can be redeemed for flight tickets, upgrades, extra baggage, and more. The programme has multiple tiers Silver, Gold, and Platinum each offering increasing benefits such as lounge access, priority check-in and boarding, and additional baggage allowance. Asante Rewards enhances the travel experience by recognising and rewarding frequent flyers with both convenience and value.