KLM

AWARDS

KLM Royal Dutch Airlines has been honoured with several prestigious awards, reflecting its commitment to excellence in customer experience, sustainability, and safety. Notably, KLM has secured the APEX World Class Award multiple times, recognising outstanding performance in passenger service and operational excellence. Additionally, the airline received the 'Best Adoption' award at the SkyTeam Sustainable Flight Challenge, highlighting its leadership in implementing sustainable aviation practices. KLM's Flying Blue frequent flyer programme has also been acclaimed, topping global rankings for its rewarding structure and customer satisfaction.

travel FLEET

KLM Royal Dutch Airlines operates a diverse fleet of Boeing and Airbus aircraft. The airline is actively modernising its fleet, with plans to replace older models like the Boeing 737 Next Generation series with newer Airbus A320neo family aircraft and to introduce Airbus A350s to enhance long-haul operations.

DESTINATIONS

KLM Royal Dutch Airlines serves over 170 destinations across Europe, Asia, Africa, the Americas, and Oceania. In Europe, KLM connects major cities such as London, Paris, and Berlin, providing extensive coverage across the continent. In Asia, the airline offers flights to key destinations including Beijing, Tokyo, and Singapore. African routes encompass cities like Cairo, Nairobi, and Johannesburg. In the Americas, KLM operates flights to cities such as New York, Buenos Aires, and Sao Paulo.

FLYING FROM IRELAND

KLM Royal Dutch Airlines operates direct flights from Dublin Airport to Amsterdam Airport Schiphol offering passengers convenient connections between Ireland and the Netherlands. In addition to the Dublin route, KLM serves Cork Airport, providing further options for travellers. These flights are part of KLM's extensive network, facilitating seamless travel to various international destinations.

ECONOMY CLASS

KLM's Economy Class offers passengers a comfortable and enjoyable travel experience with a range of amenities designed to enhance comfort and convenience. On intercontinental flights, Economy Class seats feature adjustable winged headrests and personal entertainment systems with a variety of movies and TV shows. Passengers can also enjoy complimentary snacks, meals, and beverages, including free coffee, tea, and water. For added comfort, KLM offers Economy Comfort seats with extra legroom and increased recline, allowing passengers to tailor their seating preference. Additionally, the airline provides in-flight Wi-Fi on most long-haul flights, enabling passengers to stay connected during their travels.

BUSINESS CLASS

KLM's Premium Comfort Class offers passengers a more spacious and comfortable travel experience compared to standard Economy Class. Located in a dedicated cabin separate from both Economy and Business classes, Premium Comfort features seats with up 7.8 inches more legroom and up to 8 inches of recline. Each seat is equipped with movable leg and footrests, in-seat power outlets, and a personal 13.3-inch entertainment screen. Passengers in this class also enjoy priority check-in, an increased baggage allowance, and access to select airport lounges for an additional fee.

IN-FLIGHT ENTERTAINMENT

restaurant CUISINE

KLM's in-flight entertainment system, available on all wide-body aircraft, offers passengers a diverse range of options to enhance their journey. The system includes Audio/Video on Demand (AVOD), featuring movies, including recent releases, classics, and world cinema with selections updated monthly. Additionally, passengers can enjoy television programmes, music, games, and language courses. The system also allows the sending of text messages and emails during the flight. KLM offers a selection of international newspapers on long-haul flights, and a variety of magazines, including the in-flight magazine 'Holland Herald.' Wi-Fi is available on select flights.

chair LOUNGES

KLM offers a variety of in-flight dining experiences across its travel classes, aiming to satisfy diverse culinary preferences. In Economy Class on intercontinental flights, passengers are served a hot meal and a snack, with a second hot meal or breakfast depending on flight duration. Short-haul flights within Europe typically provide a snack and drink, with longer flights offering fresh sandwiches. Business Class passengers indulge in three-course meals crafted by renowned Dutch chefs, emphasising fresh, high-quality ingredients. Premium Comfort Class features a dedicated cabin with spacious seating and enhanced meal options, including a wider selection of top-notch meals and drinks.

CHECK-IN

KLM provides multiple check-in options to accommodate passenger preferences and enhance convenience. Online check-in is available via the KLM website or mobile app from 30 hours up to 1 hour before departure for most flights, and from 24 hours prior for flights to the United States. At the airport, passengers can utilise self-service kiosks or visit check-in counters, with baggage drop-off deadlines typically 40 minutes before European flights and 60 minutes before intercontinental departures.

CODESHARE AGREEMENT

KLM provides passengers with access to a network of airport lounges worldwide, offering a serene environment to relax, work, and enjoy various amenities before flights. The flagship Crown Lounges at Amsterdam Airport Schiphol are designed with a blend of comfort and luxury, featuring diverse seating areas, shower facilities, and a fine-dining restaurant named 'Blue,' inspired by Soho House. Access to these lounges varies based on travel class, Flying Blue membership status, and, in some cases, may require a fee. Additionally, KLM collaborates with SkyTeam partners to provide lounge access at numerous international airports.

FREQUENT FLYER PROGRAMME

KLM's frequent flyer programme, Flying Blue, is a joint loyalty initiative with Air France and Transavia, offering members opportunities to earn Miles and Experience Points (XP) through flights and various non-airline partners. Members can redeem Miles for rewards such as flight tickets, upgrades, and other services. The programme features four membership levels Explorer, Silver, Gold, and Platinum each providing exclusive benefits. Flying Blue has been recognised for its extensive partnerships and favourable point transfer and routing rules, ranking highly among global airline loyalty programmes.