Iberia is the flag carrier airline of Spain, founded in 1927 and headquartered in Madrid. Operating from its main hub at Madrid-Barajas Airport, Iberia offers flights to over 109 destinations across 39 countries, including routes in Europe, the Americas, Africa, and Asia. As a member of the Oneworld alliance and a subsidiary of the International Airlines Group (IAG), Iberia has expanded its global reach through strategic partnerships and joint ventures. The airline's fleet comprises primarily Airbus models and it is known for its commitment to customer service, punctuality, and continuous innovation in enhancing passenger experience.
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Iberia Airlines has received multiple prestigious awards recognising its excellence in service, food, and punctuality. It was named Best Airline Staff Service in Europe, highlighting the quality of its customer service. The airline also earned recognition for its outstanding in-flight food service, showcasing Spanish cuisine. Additionally, Iberia and its subsidiary, Iberia Express, were ranked among the most punctual airlines in Europe. These accolades reflect Iberia s dedication to delivering a high-quality travel experience across various aspects of its operations.
Iberia Airlines operates a modern all-Airbus fleet designed for both short and long-haul routes. The airline focuses on fuel efficiency, passenger comfort, and operational performance. Iberia continues to invest in fleet renewal and sustainability, maintaining a relatively young average aircraft age. This approach reflects the airline s commitment to enhancing the travel experience while improving environmental and operational efficiency.
Iberia Airlines operates an extensive network, connecting its Madrid hub to numerous destinations across Europe, the Americas, Africa, and Asia. The airline serves 76 destinations in 47 countries, while the Iberia Group reaches 126 destinations in 47 countries.
Iberia Airlines' Premium Economy class offers passengers enhanced comfort and a range of exclusive amenities. Features include wider seats with greater recline, adjustable footrests, and a dedicated cabin, providing a more spacious and private environment. Passengers also enjoy priority boarding, an increased baggage allowance, and an individual 12-inch touch screen with a vast selection of entertainment options. Additionally, the service includes upgraded dining options inspired by Spanish cuisine, prepared with fresh, seasonal ingredients.
On long-haul flights, passengers can enjoy an individual touch-screen system with a selection of the latest films, TV shows, documentaries, music, and games. New-generation aircraft like the Airbus A350 and A321XLR feature larger 4K touch screens and allow passengers to connect their own wireless headphones via Bluetooth. Additionally, Iberia provides a Digital Kiosk with over 7,000 newspapers and magazines in 60 languages, accessible via personal devices. Wi-Fi is available on approximately 90% of Iberia's aircraft, enabling passengers to browse the internet, use messaging apps, and stay connected during their flight.
Iberia has redesigned its menus across all cabins, focusing on high-quality, locally sourced, and seasonal ingredients. On long-haul flights, Economy and Premium Economy passengers can enjoy a "movie snack," such as an ice cream or a cookie, enhancing their entertainment experience. Business class travellers are treated to an upgraded snack service featuring fruit baskets and a selection of hot and cold sandwiches. Iberia's commitment to sustainability is evident through initiatives like the Deliverfly service, which allows passengers to pre-order meals, reducing food waste and minimising onboard weight.
Iberia Airlines offers various check-in options for passengers, including online check-in through its website or mobile app, available 24 hours to 1 hour before departure. For airport check-in, counters open 3-4 hours before departure and close 45-60 minutes prior for short and medium-haul flights, and 60-90 minutes for long-haul flights. Self-service kiosks are also available at select airports for quick check-in and baggage tagging.
Iberia Airlines offers exclusive VIP lounges at select airports, providing passengers with a comfortable space to relax before their flights. At Madrid-Barajas Airport, the flagship Dali and Velazquez lounges feature modern designs, diverse seating options, and amenities such as showers and a variety of dining choices, including a la carte menus and buffets. Access to these lounges is typically granted to Business and First Class passengers, as well as Iberia Plus and oneworld loyalty programme members. Additionally, Iberia collaborates with the oneworld alliance to offer access to nearly 650 lounges worldwide.
Iberia Airlines' frequent flyer programme, Iberia Plus, allows members to earn Avios points on flights and purchases. These points can be redeemed for flights, upgrades, and other services. Members can progress through tiers Classic, Silver, Gold, and Platinum gaining benefits like priority boarding and extra baggage. The programme is part of the Avios network, shared with airlines like British Airways and Qatar Airways, expanding redemption opportunities.