Aer Lingus

AWARDS

Aer Lingus has earned numerous awards over the years for its service, safety, and overall customer experience. Recognised for excellence in transatlantic travel, the airline has received accolades such as  Best Airline to North America at the Irish Travel Industry Awards. It has also been praised for its on-time performance, cabin comfort, and digital innovation. These awards reflect Aer Lingus s commitment to delivering high-quality service while maintaining its distinctive Irish charm.

travel FLEET

Aer Lingus operates a modern and efficient fleet primarily composed of Airbus aircraft, tailored to serve both short-haul and long-haul routes. For European flights, the airline utilises Airbus A320 and A321neo aircraft, offering reliable and comfortable service. On transatlantic routes, Aer Lingus deploys Airbus A330s and A321XLRs, known for their fuel efficiency and passenger comfort. The fleet is continually updated to enhance sustainability, reduce emissions, and provide a seamless travel experience across its network.

DESTINATIONS

Aer Lingus serves a wide network of destinations across Europe, North America, and beyond, with its main hub at Dublin Airport. In Europe, it connects passengers to major cities such as London, Paris, Madrid, and Rome, while its transatlantic routes link Ireland to key U.S. and Canadian cities including New York, Boston, Chicago, and Toronto. Seasonal and leisure destinations are also part of its schedule, making it a versatile choice for both business and holiday travel. The airline strategically positions Dublin as a convenient gateway between Europe and North America.

FLYING FROM IRELAND

Flying from Ireland, Aer Lingus offers convenient and direct connections to a wide range of destinations across Europe, North America, and beyond. Operating primarily from Dublin, Cork, and Shannon airports, the airline provides seamless travel options for both short-haul and long-haul journeys. With efficient schedules, U.S. pre-clearance facilities in Dublin and Shannon, and a focus on customer service, Aer Lingus is a popular choice for travellers departing from Ireland, whether for business, leisure, or connecting flights abroad.

ECONOMY CLASS

Aer Lingus Economy Class offers a comfortable and reliable travel experience, with a focus on value and service. On short-haul European flights, passengers enjoy allocated seating, buy-on-board meal options, and a generous cabin baggage allowance. For long-haul transatlantic flights, Economy Class includes complimentary meals and soft drinks, in-flight entertainment with personal screens, and comfortable seating with adjustable headrests. With friendly service and efficient boarding, Aer Lingus Economy Class is designed to make travel enjoyable and stress-free.

BUSINESS CLASS

Aer Lingus Premium Economy offers an upgraded travel experience with enhanced comfort and added perks. Available on long-haul flights, this class features extra legroom, wider seats with more recline, and priority boarding. Passengers in Premium Economy enjoy additional benefits like an upgraded meal service, a larger selection of in-flight entertainment, and access to dedicated check-in counters. With a focus on providing extra comfort and value, Aer Lingus Premium Economy caters to travellers seeking a more premium experience without the full price of Business Class.

IN-FLIGHT ENTERTAINMENT

restaurant CUISINE

Aer Lingus offers a wide range of in-flight entertainment to enhance the passenger experience, particularly on long-haul flights. Each seat is equipped with personal screens that feature a variety of movies, TV shows, music, and games to suit all tastes. Passengers can also enjoy access to a selection of documentaries, kid-friendly content, and a variety of digital magazines and newspapers. The in-flight entertainment system is regularly updated, ensuring a diverse selection of content, making the journey more enjoyable and engaging for all travellers.

chair LOUNGES

Aer Lingus offers a variety of delicious and quality meals designed to enhance the in-flight experience. On short-haul flights, passengers can enjoy a range of buy-on-board snacks, sandwiches, and beverages. For long-haul flights, the airline provides complimentary meals that cater to a variety of dietary preferences, including vegetarian, vegan, and gluten-free options. The cuisine is thoughtfully prepared, often showcasing Irish influences, and accompanied by a selection of wines, beers, and soft drinks. With a focus on fresh ingredients and customer satisfaction, Aer Lingus ensures a pleasant dining experience throughout the journey.

CHECK-IN

Travellers can check in online via the Aer Lingus website or mobile app up to 30 hours before departure, allowing for easy access to boarding passes and the ability to select seats. For those preferring to check in at the airport, self-service kiosks are available, along with dedicated check-in counters. Aer Lingus also offers priority check-in for passengers traveling in Business Class and Premium Economy. Additionally, for U.S.-bound flights, travellers can take advantage of pre-clearance facilities at Dublin and Shannon airports, making the arrival process smoother once in the U.S.

CODESHARE AGREEMENT

Aer Lingus offers exclusive airport lounge access for eligible passengers, providing a relaxing and comfortable space before departure. The airline s lounges, located at Dublin, Cork, and Shannon airports, are available to Business Class passengers, frequent flyers, and those with specific loyalty memberships. These lounges offer complimentary snacks, drinks, Wi-Fi, and comfortable seating in a calm, quiet environment. With a focus on convenience and relaxation, Aer Lingus lounges allow travellers to unwind or catch up on work in a peaceful setting before their flight.

FREQUENT FLYER PROGRAMME

Aer Lingus frequent flyer programme, AerClub, rewards loyal travellers with a range of benefits and exclusive perks. Members earn Avios points for every flight, which can be redeemed for rewards such as flight upgrades, free flights, and other travel-related services. AerClub offers multiple membership tiers, including the Silver, Gold, and Platinum levels, with increasing benefits such as priority boarding, extra baggage allowance, and access to lounges. Through partnerships with other airlines within the International Airlines Group (IAG), AerClub members can also earn and redeem Avios across a broader network.