Virgin Atlantic

AWARDS

Virgin Atlantic has earned numerous awards over the years for its exceptional service, innovation, and customer experience. The airline has been recognised for its premium cabins, outstanding crew, and sustainability efforts, including accolades like "Best Long-Haul Airline" and "Best Premium Economy" from respected industry bodies such as Skytrax and TripAdvisor. These awards reflect Virgin Atlantic s ongoing commitment to delivering a unique and high-quality flying experience across all travel classes.

travel FLEET

Virgin Atlantic operates a modern and fuel-efficient fleet, comprising Airbus A330-900s, Airbus A350-1000s, and Boeing 787-9s. Following a fleet transformation, the airline has achieved an average aircraft age of just under seven years, with 74% of its fleet consisting of next-generation aircraft. This modernisation has enhanced passenger comfort and improved environmental performance, making Virgin Atlantic up to 30% more efficient than other major commercial airlines.

DESTINATIONS

Virgin Atlantic offers flights from the UK to a variety of destinations across North America, the Caribbean, Africa, and Asia. In North America, the airline serves cities such as New York, Los Angeles, San Francisco, and Orlando. Caribbean destinations include Antigua, Barbados, and Jamaica. In Africa, Virgin Atlantic operates flights to Lagos and Johannesburg. Asian destinations include Delhi and Mumbai.

FLYING FROM IRELAND

Virgin Atlantic does not operate direct flights from Ireland to the UK. However, passengers travelling from Ireland can book flights with partner airlines, such as Aer Lingus, to London Heathrow or Manchester. From these UK hubs, Virgin Atlantic offers onward connections to numerous international destinations, including New York, Lagos, and Delhi. When flights are booked on a single ticket, baggage is typically checked through to the final destination, facilitating a smoother transfer process. It's advisable to confirm baggage transfer policies and connection procedures with the respective airlines when planning your journey.

ECONOMY CLASS

Virgin Atlantic's Economy Class offers three fare options Economy Light, Economy Classic, and Economy Delight. All options provide a comfortable seat with a pitch of up to 31 inches, complimentary meals and beverages, in-flight entertainment, and a 10kg hand luggage allowance. Economy Light is ideal for those travelling light, as it does not include checked baggage. Economy Classic adds a 23kg checked baggage allowance and allows for free standard seat selection. Economy Delight enhances the experience further with extra legroom seats offering a 34-inch pitch, priority check-in and boarding, and the same baggage allowances as Economy Classic.

PREMIUM ECONOMY CLASS

Virgin Atlantic's Premium cabin offers an enhanced travel experience with extra-large leather seats featuring a generous 7-inch recline and a seat pitch of up to 38 inches. Passengers benefit from dedicated check-in, priority boarding, and increased baggage allowances, including two 23kg checked bags and priority baggage delivery. Onboard, travellers are welcomed with a glass of bubbly, can pre-order from a premium menu, and enjoy upgraded dining served on bespoke tableware. Additional amenities include in-seat power, USB ports, and a 13.3-inch screen for the next-generation entertainment system.

BUSINESS CLASS

Virgin Atlantic's Upper Class, equivalent to business class, offers passengers a luxurious experience with spacious seats that convert into fully flat beds, direct aisle access, and enhanced privacy. Travellers enjoy priority services such as fast-track security and access to exclusive Clubhouse lounges. Onboard, amenities include a welcome glass of bubbly, gourmet dining, and access to social spaces like The Loft for relaxation and socialising. The Upper Class suite features window-facing seats with adjustable mood lighting, an 18.5-inch screen, and ample storage.

IN-FLIGHT ENTERTAINMENT

Virgin Atlantic's in-flight entertainment system, Vera, offers over 1,900 hours of curated content, including the latest Hollywood blockbusters, classic films, popular TV shows, and a diverse range of music. The Kids' Zone provides age-appropriate movies, TV shows, audio programmes, and games, all rated U or PG. Vera also features a 'Vera Loves' section, highlighting special monthly picks. Passengers can create personalised playlists, set parental controls, and enjoy audio content designed for relaxation.

restaurant CUISINE

Virgin Atlantic offers a diverse and evolving in-flight dining experience across all cabin classes. In Upper Class, passengers can indulge in a range of exclusive dishes and the signature Mile High Tea service featuring finger sandwiches and sweet treats. Premium passengers are welcomed with a glass of bubbly and can pre-select meals up to 24 hours before departure. Economy travellers are treated to quality hot meals complemented by a selection of beverages. Virgin Atlantic's commitment to culinary excellence has earned recognition, ranking among the top airlines for in-flight dining in various awards.

chair LOUNGES

Virgin Atlantic's Clubhouse lounges provide premium passengers with luxurious pre-flight experiences, featuring amenities such as gourmet dining, spa treatments, and stylish relaxation areas. Access is primarily reserved for Upper Class passengers, Flying Club Gold members, and select partner airline elites. Locations include London Heathrow, New York JFK, Los Angeles LAX, and other major airports. Each lounge offers unique features tailored to its location, ensuring a comfortable and enjoyable start to your journey.

CHECK-IN

Virgin Atlantic offers several check-in options to cater to passengers' preferences. Online check-in is available from 24 hours up to 70 minutes before departure, allowing passengers to select seats and obtain a boarding pass. Mobile check-in is also accessible via smartphones and tablets, offering the same functionality. For those at select airports, self-service kiosks are available to check in, select seats, and print boarding passes. Additionally, Virgin Atlantic provides in-town check-in at specific locations like Orlando (Disney Springs) and Hong Kong (AEL stations), enabling passengers to check in and drop off luggage before reaching the airport.

CODESHARE AGREEMENT

Virgin Atlantic has established codeshare agreements with several international airlines to enhance connectivity and offer passengers a broader range of destinations. Notable partners include Aeromexico, Air New Zealand, China Eastern Airlines, EL AL, IndiGo, Kenya Airways, Korean Air, LATAM Airlines Group, Scandinavian Airlines (SAS), and Vietnam Airlines. These partnerships allow passengers to book flights across multiple carriers under a single reservation, simplifying travel plans and expanding route options. Additionally, Virgin Atlantic has joint venture partnerships with Air France, KLM, and Delta Air Lines, further strengthening its global network.

FREQUENT FLYER PROGRAMME

Virgin Atlantic's Flying Club is the airline's frequent flyer programme, allowing members to earn Virgin Points through flights with Virgin Atlantic and its partners, including SkyTeam alliance members like Delta Air Lines and Air France-KLM. Points can be redeemed for flights, upgrades, and other rewards, and they never expire. Members also enjoy benefits such as priority check-in, extra baggage allowances, and lounge access, with enhanced perks for elite tiers like Silver and Gold status. Additionally, Virgin Points can be earned through everyday activities like shopping and hotel stays, offering versatile opportunities to accumulate rewards.