Safe to Sail

Cruise Lines continue to work with Governments and local authorities around the world in preparation for a healthy return to service.

The health and safety of guests, crew and the communities they visit, remain their top priority. Most cruise lines, in collaboration with cruise line industry partners, formed the Healthy Sail Panel, a taskforce of globally recognized medical and scientific experts, to develop recommendations for establishing the strongest protocols in the travel industry. When cruise lines resume operations, a comprehensive set of health and safety measures for crew, guests and the destinations visited will be implemented.

Guests will continue to enjoy unique experiences including award-winning shows, world-class dining, excursions, family activities, boutique shopping, beauty and fitness services, engaging events and much more.
Restaurant, Bars & Lounges

Service will be adapted to respect social distancing: all meals and drinks will be served to guests at their table. At the buffet restaurant, self-service will be temporarily unavailable and the food will be plated and served to guests.

Entertainment & Activities

Newly designed activities with smaller group sizes will be introduced with themed events, fun games, kids and family activities, talent shows, fitness, dance and more. Theatre shows, activities and Kids Club will be available by reservation at no extra charge. Guests can use digital technologies and book their favourite activities by phone or in-person at dedicated desks. As the capacity of the theatre will be reduced to ensure social distancing, the entertainment schedule will be extended so all guests can still enjoy a great variety of award-winning shows.

Outdoor & Pool Areas

All open decks will be accessible and pools, whirlpool baths etc will be available with a reduced occupancy to ensure social distancing. Sunbeds will be separated to respect social distancing and sanitized after every use, with a deeper sanitation nightly.

Guest Services

A new onboard Information Centre will be available by phone and remote desks will be set up on embarkation day to manage in-person questions to avoid queues. In addition, guests will be encouraged to use digital technology services to find information . Cashless payments will be highly recommended

The health and safety of guests

The health and safety of guests

  • Contactless temperature check for all guests before and during the cruise.
  • Increased number of qualified medical staff onboard.
  • A dedicated ashore Medical Team all trained to deal with COVID-19 with a response plan in place with local authorities.
  • Fully equipped Medical Centre, including COVID-19 testing equipment and ventilators.
  • Dedicated isolation procedures for suspected cases and dedicated isolation zones with separate air supply.
  • Specific ongoing training for all crew on the new enhanced protocol.

As you travel and cruise please follow the World Health Organisation guidelines:

  • Regularly wash your hands with soapy water and use hand sanitizers.
  • Cover your nose and mouth when you cough or sneeze and use your upper arm if a tissue is not available.
  • Avoid touching your eyes, nose & mouth with unwashed hands.
  • Avoid personal contact such as hand shaking.
  • When social distancing cannot be met in public places- wear a face mask.