Baggage Allowance FAQs


How can I see my baggage allowance?
When making your booking online, we display your baggage allowance during the booking flow. When your booking is confirmed, you can find baggage allowance information on your eticket and on our baggage information page on this website.


Is the baggage allowance shown on my ticket a per person baggage allowance?
Yes. The baggage allowance shown on your eticket is a per person baggage allowance. However, please note that infants do not qualify for baggage allowance!


What does PC stand for on my e-ticket / What is the “Piece” baggage system?
If your baggage allowance shows as PC, this stands for “piece”, i.e. “1 piece of baggage”. 2 PCs stands for “2 pieces of baggage” If you need more information on the permitted weight allowance per piece for individual airlines, please click here.


What hand baggage am I permitted to take?
You can find this information for your specific airline on the baggage information pages, please click here.


What about extra baggage charges?
You can find this information for your specific airline on the baggage information pages, please click here. Please note that extra baggage charge vary by airline.


Do I have to collect my baggage if I change flights en route to my destination?
For most international flights with a connection, your baggage will be tagged to your destination country if you are travelling on the same airline. The same applies if you are travelling on a “through” ticket on an inter-carrier agreement for example Qantas / Emirates.

There are many exceptions to the rule:
  • Travelling to the USA, you must pick up your baggage at the first entry point. You must then clear US immigration, and you must then follow transfer signage to re-check your baggage for your onward flight.
  • If you are travelling on two or more separate tickets you will almost always need to re-check your baggage. There are some exceptions to this rule.
The most important thing to do is to ask at the airport check-in desk and also to double check the baggage tag information you receive at check-in.


What size suitcase or travel bag may I bring?
You can find this information for your specific airline on the baggage information pages, please click here. Please note that these guidlines vary by airline.


May I bring golf clubs, skis, bicycles or other special items?
You must check directly with the airline before you travel. Permissions and charges on these items vary widely by airline and aircraft type and are subject to availability. In many cases, additional charges will apply.


Restricted items
You can find government information on the following link, but please be aware that some destinations may have additional restrictions in place.


May I bring my child’s pram / buggy / child seat?
Almost all airlines will permit one such item free of charge, however please check directly with your airline prior to departure.